At BC Books, we want you to enjoy your shopping experience, and
we have taken care to provide both an outstanding selection of books
and security measures that allow you to place your order in confidence.

We employ SSL (Secure Sockets Layer) technology to encrypt your
private order information, protecting both shoppers and merchants
while sensitive information is in transit over the internet. SSL
technology encrypts the information that you send as it is being sent. If
an unauthorized person intercepted it in transit or gained access to the
order database, the encrypted information is useless.

Placing an order immediately triggers an email receipt to the customer
confirming the order. These confirmations do not include sensitive
information, in fact, we never send critical order information by e-mail.
Credit card numbers are fully encrypted when stored on our server.
We retrieve orders from our secure server by using browsers that also
support SSL cryptography. We take every possible precaution to
assure your peace of mind.

While we believe that it is crucial for internet merchants to safeguard
your sensitive data, you are much more likely to have your credit card
number stolen in the real world than in cyberspace. In fact, stealing
credit card numbers on the internet is nearly impossible if you take
certain precautions. To guard your number, always use a secure
browser that supports SSL cryptography, and never email your credit
card number. You will notice that when you enter a page in BC Books
that asks you for secure information, a blue stripe will appear across the
top of the display (if you are using Netscape or Microsoft Internet
Explorer). This means that all information being transmitted will be
encrypted first. If you are not using a browser that supports encryption,
you should be. Click here to download Netscape Navigator or
Microsoft Internet Explorer now.

Ordering from BC Books

Canadian Currency, eh?

All of the prices listed in BC Books are in Canadian funds. With the
U.S. dollar often reaching about $1.40 in Canadian dollars, this should
result in significant savings for shoppers in the United States. To check
the current value of your home currency click on the Currency Converter.
found at the top left of the shopping cart page.) For those
using Visa or Mastercard, your bank will automatically convert all
credit card purchases to your home currency at fair international rates.

OK, so how do I drive this shopping cart?

Similar to shopping in the physical world, items that you wish to take to
the checkout stand are first stored in your shopping cart. Any time
you find a book that you would like to purchase, simply click "Add to Cart"
and the title will automatically be added to your cart and you will
view your cart's contents. Later, at purchase now, you can proceed with
or change your order. There is no limit to the number of books you can
order.

How do I make changes to my shopping cart?

Any time that you wish to make changes to your shopping cart or
just view the books you have added to your cart, simply click
"Purchase Now" (located on most pages beneath the description of each
product). You will see all the items in your cart. After you modify the
quantity or remove an item click either "Continue Shopping" or
"Finalize Order" These buttons will automatically update your shopping
cart. This is the only way to update your cart. If you make
changes to the shopping cart and click on any other navigational
button (in effect, leaving the shopping cart without saving it) your
changes will not be recorded.

Must I buy every book I put in my shopping cart?

No. Remember, placing books in your shopping cart does not
obligate you to buy them! You can easily remove one or more books
from your cart by clicking "Purchase Now" and putting "0" in the quantity
field for that book. Of course, no purchases are made until you finalize
the order.

How do I finalize my order?

When you are finished shopping, go to "Purchase Now ". You will see a list
of all the books you have selected. To purchase these books select
your chosen shipping and payment method and click the "Finalize
Order" button. This will transfer you to the secure server confirmation
page. On this page you will see all of the books that you are ordering
and the total of your order. Confirm that the order is correct and enter
your credit card number and that's it! A thank-you screen will appear
and an automatic email will be sent as confirmation. For security
reasons, this email will not contain your credit card number.

Payment Options

On-line:

BC Books accepts Visa and Mastercard.

By Fax:

To order by fax, 24 hours a day, simply fill your shopping cart with the
books that you wish to order, and then print a copy of your shopping
cart and the fax/mail order form (found on the Checkout page).
Fill in the order form with your name, type of credit card, credit card
number and the expiration date. Sign the form and fax it along with the
printout of your shopping cart to: Attention BC Books Fax Orders,
1-604-574-9942.

Shipping Options

When viewing your shopping cart, choose the shipping option that is
appropriate. Indicate whether to ship U.S. & Canada ground or
International. The shopping cart will automatically display the
shipping and handling cost for each of these options. Remember, prices
are in Canadian funds and you can use the Currency Converter to
determine the cost of the order in your own currency.

Satisfaction Guaranteed

Your satisfaction is important to us. That's why we have carefully
selected some of the finest regional books published today. We are
confident you will enjoy them. So, we offer this unconditional
guarantee. When your shipment arrives, please examine it. If you are
not completely satisfied, immediately return your purchase, within 10
days, for a full refund.